Sincerely going to get a bicycle today after trying it at the shop. Was in the queue system for about 50mins. After getting the sample bicycle, husband tried it for less than a minute. When it was my turn, a rude lady staff came to me and took back the bicycle. She told us she had to keep all the bicycles immediately. When I mentioned that we just got it a while ago and I have not tried, she replied that there is no OT pay for staff. Asked her why put us in the queue then? She ignored me and this was 5 minutes before closing time. I cannot imagine the after sales service.