The 2 stars are for the in-store experience. Pricey though. Online experience is awful and 0 stars. Hardly anything in stock, overpriced compared to alternatives online, expensive delivery, and the sloooowest customer service ever! Takes days and weeks to get a reply!Worst is, I cant even register an account with an email address with other than the old schools extensions (.com, .sg etc) Come on Spotlight....this is 2021!!